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Frigade, an innovator in AI-powered in-product assistance, aimed to solve the pervasive problem of user frustration within complex enterprise software. Partnering with Wicked Data, Frigade implemented a rigorous evaluation-driven development framework. This collaboration led to substantial enhancements in AI performance, making it 40% Better in ...

Every time a new Large Language Model debuts, the headlines follow a predictable pattern: “New Model with 1M Token Context!” Then come the hot takes: “RAG is Dead!” “No More Need for Retrieval!” “Just Dump All Your Data Into The Model!” But if you’ve actually implemented AI systems that solve real business problems, you know that’s not how it w...

Why Well-Designed Interfaces Are Your Team’s Secret Weapon As I’ve led engineering and data science teams across companies like Google, LinkedIn, and now as VP of Engineering & Data Science, I’ve observed a pattern: teams that invest in thoughtful interface design consistently outperform those that don’t. The most expensive technical debt i...

When I reflect on my journey in AI and machine learning, I notice a significant divide between what I learned in formal education and what actually proved valuable in the industry. While academic programs excel at teaching mathematical foundations and theoretical concepts, I’ve found that some of the most career-accelerating knowledge comes from...